Prices & Payments
Once quoted, prices are fixed unless the requirements change, e.g. adding extra people etc.
A non refundable deposit of £25 is required to secure my services for the date of your wedding and once received, an acknowledgement and confirmation will be sent to you. Until your deposit is received then the requested date is not guaranteed. Your deposit is a payment on account against the final invoice for services provided.
The cost of the wedding trial is due on or before the trial date and the venue for this will be either at my home address or at your chosen venue, whereby travel costs will be charged at 45p per mile once outside a 20 mile radius of postcode EX34 9QZ.
Once your trial has taken place and your styling agreed, an invoice will be issued and the balance outstanding is payable in full no later than 72 hours prior to your wedding date.
Once your trial has been held, the styles agreed and you are satisfied, I will then issue your invoice. If you decide that you do not wish to proceed with your booking, you have 48 hours following your trial, within which to cancel your booking notifying me by e-mail. Cancellation after this time will result in both your deposit and trial monies being lost.
If you wish to cancel our booking prior to your trial, your £25 deposit will be retained.
After this time, if you want to cancel our contract, the following costs apply and all cancellations must be received in writing/e-mail.
More than 12 weeks prior to the wedding: Loss of deposit and/or trial monies only
8 to 12 weeks prior to the wedding: 50% of the quoted or outstanding balance
4 to 8 weeks prior to the wedding: 75% of the quoted or outstanding balance
Less than 4 weeks prior to the wedding: 100% of the quoted or outstanding balance
Duration of Sessions
Your hair trial will typically last around 2 hours to include time for discussion and a chance to try a range of styles.
Health & Safety
If you have any allergies or medical conditions, please let me know by the time of your trial, at the latest.
Photos & Feedback
I request that you allow me to use your photographs in my portfolio, website and any other publicity material.
Please let me know if you do not wish me to use these.
I accept no responsibility for damage to any headdress, flowers, tiara etc unless through direct negligence.
At times it may be necessary to rearrange your trial, sometimes at short notice. This will most likely be due to being requested to attend a last minute wedding booking and is usually due to a bride having been let down by another hairdresser, I would ask for your understanding should this happen prior to your trial appointment.
In the highly unlikely event that I cannot honour my commitment to attend your booking, every effort will be made to supply an alternative artist and a full refund will be given.